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  1. Linus Media Group / Creator Warehouse
  2. General

General

  • Customer support code of conduct
  • The item I want is out of stock! When will you restock it?
  • I need to cancel my order, or modify the order’s contents in some way. How can I do that?
  • I’m really looking forward to a product you’ve announced but which isn’t released yet. When is it coming out?
  • What is your return & exchange policy?
  • My order arrived damaged, with missing/incorrect items, or it never arrived. What are my options?
  • Can I talk to Linus or one of the other LTT video hosts by contacting support?
  • I have a suggestion/feedback about an LTT video
  • I need help with a tech problem. Can I get a tech tip by contacting lttstore.com support?
  • Got any spare computer parts you can sell or give away?
  • Can I get my lttstore.com products signed by an LMG staff member?
  • Do you offer any discounts for students, seniors, military, or other demographics?
  • Am I able to pay for my order through multiple payment methods?
  • Can I have my pre-order product shipped separately from other products on the same order?
  • Am I able to have additional products added to my order if it hasn’t already been shipped?
  • I contacted support and haven’t received a reply yet!
Linus Media Group / Creator Warehouse